Associate Director, Digital Services (Education, Provost and Faculties)

UOW is reshaping its Information Technology Division to better support the future of education, research and digital services. We are building a technology function that puts customers at the center, embraces innovation, and delivers real impact across the University. As part of this evolution, we are recruiting across a range of leadership and specialist technology roles. At a pivotal time for UOW, these opportunities will help shape how technology services are delivered, strengthen partnerships across the University community, and contribute to the University's strategic ambitions. Join us at a defining moment and help shape the future of technology at UOW—building the capabilities, culture and services that will empower our people and enable the University's ambitions for years to come. About the Role As Associate Director, Digital Services (Education, Provost & Faculties ), you will lead the technology strategy, roadmap and service portfolio that supports the University's teaching, learning and academic quality functions. Partnering closely with academic leaders, Faculties, the Office of the Provost and the Centre for Learning & Teaching, you will ensure digital services and platforms are aligned with institutional priorities and deliver exceptional outcomes for staff and students. Reporting to the Chief Digital Officer, you will drive digital transformation across the academic domain, overseeing key platforms that support the student and academic lifecycle. You will play a critical role in shaping future-ready services, championing innovation and AI adoption, and ensuring technology investments deliver measurable value across the University. About the Team Digital Services is the University's central technology and information management function, delivering the platforms, infrastructure and digital capabilities that support teaching, research and business operations. The Education, Provost & Faculties portfolio works in partnership with academic and professional staff to deliver reliable, modern and innovative technology solutions that enhance teaching, learning and academic excellence. The team collaborates across the University to improve the staff and student experience, modernise core education platforms and support the successful delivery of the University's strategic ambitions. What You will Bring Extensive experience leading technology strategies, roadmaps and service portfolios in large and complex organisations. Strong stakeholder management skills, with the ability to build trusted relationships and influence outcomes across diverse groups. Experience managing enterprise platforms such as learning management systems, curriculum management, assessment, timetabling or workflow solutions. A proven ability to translate business priorities into technology initiatives, service improvements and investment outcomes. Demonstrated success leading digital transformation initiatives and adopting emerging technologies, including AI-enabled solutions and analytics. Experience overseeing service delivery, vendor performance, governance, risk and compliance activities. Strong leadership capability, with a track record of developing high-performing teams and fostering a customer-focused culture. Commercial acumen, including vendor management, contract negotiation and value optimisation. Excellent communication, negotiation and influencing skills, with the ability to align stakeholders around shared outcomes. Relevant tertiary qualifications in information technology, business, management or a related discipline, and/or an equivalent combination of education and leadership experience. This is an exciting opportunity to shape the digital experience of teaching and learning at one of Australia's leading universities while driving innovation across the academic environment. Why Join UOW Competitive salary package 35-hour full-time work week supporting greater balance and flexibility Flexible working arrangements and family-friendly policies Generous leave entitlements including additional concession days over the Christmas–New Year period. Purchased leave options to provide greater flexibility throughout the year. Ongoing professional development and clear career progression opportunities Role Details Employment type: Full-time, 5-year fixed-term opportunity Level: Level 10 | Attractive remuneration package available Position Description Location: Wollongong Campus / Hybrid Valid Australian work rights required. Visa sponsorship is not available How to Apply To apply for this position, you are required to submit a resume, and cover letter (of no more than 3 pages) summarising your skills and experience as they relate to the selection criteria located in the position description. For further information about this position, please contact Kylie Stephens on + 61 2 4239 3936. Closing Date: Friday 14 August 2026, 11:55pm Equity, Diversity & Inclusion The University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated.  We strive to create a workplace that reflects the communities we serve, removes barriers to participation, and provides equitable opportunities for staff to reach their full potential. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities. As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender based Violence, during their previous employment,

• 35-hour full-time work week supporting greater balance and flexibility
• Generous leave entitlements including additional concession days over the Christmas–New Year period
• Purchased leave options to provide greater flexibility throughout the year
• Ongoing professional development and clear career progression opportunities
• Competitive salary package
• Flexible working arrangements and family-friendly policies

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